Introduction
Welcome to ej77. This Privacy Policy explains how ej77 collects, uses, stores, and protects your personal information. By using our website or mobile app, you agree to this Privacy Policy.
Ej77 is a responsible online betting platform. We believe you should have full control over your own information — which is why we always operate with transparency, letting you know what data we collect, why we collect it, and how it is used.
This Privacy Policy applies to all ej77 services — including Sports Betting, live betting, Lottery, promotions, and customer support across all channels. Our Terms & Conditions Together with this Privacy Policy, these documents constitute the entire agreement between EJ77 and the user.
In brief: EJ77 treats your personal data with the highest regard. We only collect what is necessary, keep it secure, and never sell it to third parties.
What Information We Collect
In line with EJ77's Privacy Policy, we only collect information that is necessary for the proper operation of our services. The types of data we collect and their sources are detailed below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Identity Verification & KYC Process |
| Contact Information | Mobile number, email, address | Account Communications & Security Alerts |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Betting history, page visits, session duration | Service Improvement & Personalization |
We never store sensitive information such as passwords in plain text. All passwords are kept as encrypted hashes.
Information may be collected at registration and afterward in several ways — directly from what you provide, automatically as you use the platform, or through third-party verification services for KYC purposes. The reason for collecting each piece of information is clearly communicated.
How Your Information Is Used
EJ77's Privacy Policy clearly defines the purposes for which your data is used. We never use your information beyond those approved purposes.
- Account Management: Completing the registration process, verifying login, and securing your account.
- Transaction Processing: Accurately processing deposit and withdrawal requests and ensuring financial security.
- Service Improvement: To analyze usage patterns and improve the EJ77 platform experience.
- Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Legal Obligations: Compliance with applicable laws and regulations, including anti-money laundering verification.
- Contact: Important updates, transaction notifications, and customer support communications.
- Promotional Communications: With your consent, we may send you offers and bonus information — with the option to opt out at any time.
Important: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by contacting our support team. Please note that essential transaction-related notifications cannot be turned off.
Data Sharing & Disclosure
EJ77 never sells, rents, or shares your personal data for commercial purposes. However, limited information may need to be shared in specific situations:
- Payment Providers: Financial information required to process transactions via bKash, Nagad, or Rocket is shared with those providers. Each party operates under its own privacy policy.
- Identity Verification Services: Relevant documents may be shared with authorized third-party verification services for the KYC process.
- Legal Authorities: Information may be disclosed to relevant authorities in response to court orders, government directives, or legal obligations.
- Fraud Prevention: If serious fraud or criminal activity is identified, the relevant authorities may be notified.
Before sharing any data, EJ77 ensures the receiving party has adequate data protection measures in place. Your information will never be disclosed without authorization, under any circumstances.
Cookie Policy
EJ77's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
We use the following types of cookies:
- Essential Cookies: Required to maintain login sessions and platform security. Disabling these will prevent the platform from functioning properly.
- Functional Cookies: To remember your preferences (language, theme) and maintain your settings on future visits.
- Analytics Cookies: To understand website traffic and usage patterns. This data is fully anonymized.
- Marketing Cookies: To show relevant advertisements. These cookies are only placed with your consent.
Cookie Controls: You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect login and transaction functionality.
Data Security Measures
Ej77 applies the highest industry-standard technical and organizational measures to protect your data. Data security is at the heart of our Privacy Policy.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): Additional verification for account login and major transactions.
- Secure Servers: Data centers secured by firewalls and intrusion detection systems.
- Regular Security Audits: Regular penetration testing conducted by third-party security experts.
- Staff Training: Regular staff training and awareness programs on data protection.
- Access Control: Only authorized personnel have access to specific data.
In the event of a security breach, EJ77 will notify affected users as quickly as possible and take all necessary steps. If you notice any suspicious activity on your account, contact support immediately.
Data Retention Period
In accordance with EJ77's Privacy Policy, we retain your data only for as long as necessary. A specific retention period is defined for each type of information.
| Data Type | Retention Period |
|---|---|
| Account Data (Active Accounts) | Until account closure |
| Transaction Records | 5 years after the last transaction |
| KYC Verification Documents | 5 years after account closure |
| Customer Support Communications | 2 years after resolution |
| Log Files & Device Information | Up to 12 months |
| Marketing Preferences | Until unsubscribed |
Data is securely deleted or anonymized at the end of the retention period. If any data must be kept longer due to legal obligations, you will be informed.
Your Rights
Under EJ77's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.
Right to Access
You may request to view the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request a temporary pause on the processing of your information for specific reasons.
Data Portability
You may request your information in a structured, machine-readable format.
Right to Object
You may object to your information being used for marketing or profiling purposes.
Request Process: Upon receiving any rights request, EJ77 typically responds within 30 business days. For complex cases, this may extend up to 60 business days, and you will be notified accordingly. To submit a request, email: privacy@ej77.bet
Protection of Minors
EJ77 is strictly prohibited for anyone under the age of 18. Both our Privacy Policy and Responsible Gaming policy include strong measures to protect minors.
- Age verification is mandatory at the time of registration.
- We do not knowingly collect personal information from anyone under the age of 18.
- If we become aware that a minor has registered, the account will be immediately closed and all associated data deleted.
- If any financial transactions are found on a minor's account, the parent or guardian will be notified.
If you believe a minor is using EJ77, please support@ej77.betcontact us immediately. We will take prompt action.
Privacy Policy Updates
EJ77 may update this Privacy Policy from time to time due to business changes, new legal requirements, or technological developments.
- For significant changes, you will be notified at least 7 days in advance via your registered email or SMS.
- For minor changes, only the "Last Updated" date at the top of the page will be revised.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- You have the option to close your account if you do not agree to the updated policy.
Advisory: Check back on this page regularly. Staying up to date with any changes to our Privacy Policy helps keep your information protected.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team. We are available 24/7, every day of the week.
- Email (General): support@ej77.bet
- Email (Privacy-related): privacy@ej77.bet
- Live Chat: Via the chat button at the bottom right of the website.
- Response Time: General inquiries within 24 hours; data requests within 30 business days.
Our Commitment: EJ77 treats your privacy as a top priority. We take every concern seriously and work to resolve issues as quickly as possible.